Once you are logged in, select 'Loyalty Account' from the top of the page. Or go to account page directly if you are already logged in.

For missing rewards, email rewards@lolliandpops.com with a clear photo of the receipt with transaction details along with your rewards email address to apply points

If receipt is unavailable, we will do our best to locate the transaction if you provide the date/time, amount of transaction, and transaction details along with your rewards email address to apply points.

When you want to redeem a reward, you just need to provide your email or your phone number -- we can look up your account and redeem the reward from there.

Absolutely! We will add your rewards points to your account based on recent purchase(s). Please allow up to one week from your online purchase for your points to appear. At this time, points can only be redeemed in our stores.

Unfortunately, not at this time. We are working as quickly as possible to get this feature available to you.

You can redeem your rewards in store only. You can earn and redeem “Pop Points” with every in-store purchase.

Points expire after one year.

Please visit password reset page and enter your email. You will be emailed a temporary password.

You should receive a confirmation email stating you have been signed up. After you make a purchase, you will see rewards available in your account.

If you are having trouble with access, please reset your password. Even if you haven't set one up already, that is the easiest way to move forward. Once you are logged in with your temporary password, you can finish filling out your profile and update your password.